Associate Telecomm / Teamsters - Part Time - Rotational - Jefferson Hospital
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Job Description
Company :
Allegheny Health NetworkJob Description :
GENERAL OVERVIEW:
Operates a computer based answering console, computerized windows based nurse call system, messaging center (answering service), operates software on PC for Dr's Messaging, paging console for overhead and pages to facilitate communications between doctors, patients, visitors, and System personnel.
ESSENTIAL RESPONSIBILITIES:
- Answers external telephone calls, takes and relays messages, and provides callers with routine factual information in accordance with company policy.
- Operates a centralized PC based nurse call system. Answers patients when they press their call button for a nurse, listens to their request and locates a nurse or aide and relay message. To assist patients and staff.
- Operate paging console for purpose of locating personnel not in their offices, overhead and beeper paging, this may require typing and transmitting of messages to Alpha-numeric paging system.
- Operates a messaging service, Alpha-numeric paging and integration of voice mail system.
- Contacts all on-call personnel (OR, ER, Radiologists, Home Care, etc.) for appropriate staff and departments.
- Handles all emergencies (codes, fires, disasters, stats, alarms, etc.) in a timely manner.
- Operates a PC to obtain information on patients’ room numbers and phone numbers and to see which doctors are in the building.
QUALIFICATIONS:
Minimum
- Must be able to demonstrate the knowledge normally acquired through graduation from high school plus some additional specific knowledge or skills typically acquired by attending programs or schooling 12 months or less in duration such as a computer operations program.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Why Choose Allegheny Health Network?
When you join AHN, you’re joining a dynamic, integrated network of 16 hospitals, advanced surgery centers, and neighborhood Health + Wellness Pavilions serving Western Pennsylvania.
We’re driven by a simple promise: to get healthcare right. For us, that means constantly improving access, championing clinical quality, and putting the patient at the center of everything we do. As part of our team, you’ll have the resources, the reach, and the support to make a meaningful difference every single day.
Benefits & Perks
Taking Care of You
Your Benefits at a Glance
- Health: Complete medical, dental, vision, prescription, HSA, and FSA coverage.
- Time Off: Paid vacation, holidays, and dedicated volunteer time.
- Finance: Employer-sponsored 401(k), life/disability insurance, and tuition reimbursement.
- Perks: Exclusive team discounts on shopping, memberships, and events.
Medical Coverage
Medical, prescription drug, dental, and vision coverage
Paid Time Off
Vacation, holidays, volunteering
Retirement Package
Employer-sponsored 401(k) plan
Insurance & Coverage
Life, AD&D and disability insurance
Onsite & Preventative Care
We make staying healthy easy with 100% covered preventative exams (including flu shots) and onsite pharmacy services at major campuses. Plus, stay active with free fitness center access at major Highmark campuses, Allegheny General, and West Penn Hospital.
Make Mindful Changes
Secure bicycle parking at major campuses. Healthy food options at onsite cafeterias. Stress management classes including yoga, mindfulness, and meditation.
Holistic Support, 24/7
Work-life resources including assistance programs and financial counseling services. 24/7 telephone access to health and wellness coaching.
Get Rewarded for Giving Back
Health incentive program that rewards team members. Team member networks to gather in the name of health. Paid volunteer time and incentives for making a difference.
Hear from Our Team
Real people, real stories
“I have met some really great people over the years at Highmark Health and the company has treated me really well. I get really good benefits. I've always been rewarded for working hard. That's what keeps me here.”
Victoria T.
Associate Strategy Analyst, enGen
“I love participating with the PRIDE BRG. It's an engaged, dynamic group of almost 400 people. I also love to turn on the digital hub on my computer and see what's going on with any of the Business Resource Groups. It's really neat to be able to support other BRGs and see others support PRIDE. Every time I go to a different BRG event, I always feel welcome, even if I'm not part of that group.”
Amanda M.
Director of Social Determinants of Health | Vice Chair of PRIDE
Our Hiring Process: Step-by-Step
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