VP Enterprise Effectiveness Strategy & Delivery

Company :

Job Description : 

JOB SUMMARY

The VP Enterprise Effectiveness will provide day-to-day leadership and oversight of the Enterprise Effectiveness internal consulting group, research and development team, and the Agile Center of Excellence in support of Highmark Health’s overall transformation to improve and innovate work across the enterprise called thinkUP. This will include working to set the overall strategy for the group, identifying and scoping  projects, delivering projects, and helping the business plan for implementation and value realization. Projects can span a wide breadth including operating model and organization design, process engineering and improvement, governance and metrics frameworks, automation (e.g., robotic process automation), new ways of working (e.g., agile), and introduction of new capabilities through research and development efforts. Projects will also vary from relatively simple projects within a particular business unit or function, to large, complex projects that cross multiple functions and business units. Additionally, the VP, Enterprise Effectiveness  Strategy and Delivery will serve as a core member of the thinkUP leadership team helping to set overall strategy and objectives for the transformation program. The incumbent will bring consulting, analytic, leadership skills, and a client focused orientation to the position to provide thought leadership and operational management to the consulting group allowing the group to meet or exceed its key performance indicators.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Set overall strategy and direction for Enterprise Effectiveness group including strategic goals, capabilities, resources.
• Increase maturity of new and existing thinkUP capabilities iincluding Agile, Research and Development, and scaling of new solutions from R&D capability area.
• Enhances business function objectives and supports the goal of improving business performance through increased collaboration and understanding of services provided/available to Highmark leadership. Formulates and communicates the strategies, services and high-level approaches that can be used to support the business transformation.
• Leads the core Enterprise Effectiveness function. Identifies and manages the function’s team members, educates and empowers the team, and determines the team structural needs to align to the overall thinkUP transformation. Provides oversight/guidance to team members responsible for leading projects and teams, scanning the market, developing business cases, applying analytics metrics that help define structure and/or measure progress against KPIs/benchmarks.
• Manages organizational nuances to keep the team and business unit leadership properly focused on needed activities and goals.
• Ensures that Enterprise Effectiveness resources are most effectively applied by periodically reviewing project intake and  resource allocation processes.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's degree in Business, Strategy or related field

Substitutions

• 6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

• Master's degree in Business Administration, Business Management or related field

EXPERIENCE

Required

• 10 years providing strategic guidance to leaders and shaping organizations to help achieve goals associated with the restructuring of operations, M&A activities and greenfield operations
• 10 years of managing project teams
• 10 years of working in large, complex organizations

Preferred

• 5 years of relevant industry experience
• 10 years in management or Strategy Consulting

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Professional services
• Verbal Communication
• Written Communication
• Public Speaking
• Resilience
• Project leadership
• Relationship building and management
• Business acumen
• Industry acumen
• Financial acumen

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Never

Travel regularly from the office to various work sites or from site-to-site

Frequently

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice