Senior Data Solutions Analyst - Data Cloud

Company :

Job Description : 

JOB SUMMARY
 

As a Senior Data Solutions Analyst for Salesforce Data Cloud, you will be a pivotal driver in transforming business needs into actionable solutions. You will play a key role in facilitating effective communication and collaboration by attending meetings, meticulously capturing outcomes and next steps, and proactively ensuring their completion. Your critical thinking skills will be essential in troubleshooting challenges and architecting innovative solutions. With exceptional communication skills, you'll collaborate seamlessly with stakeholders across all levels, translating business needs into documented use cases, solutions, and processes. This role demands a positive and collaborative approach, working hand-in-hand with stakeholders and consumers to drive data-driven success.

ESSENTIAL RESPONSIBILITIES

• Take a lead role with customers, Data Software Engineers, Data Architects, Capability Managers, and other team members to capture capability needs and drive quality data and reporting business solutions on complex issues. Create and maintain deliverables such as data set creation, operational reports, and analytical dashboards.

• Collaborate effectively with cross-functional teams, leveraging diverse data skills and perspectives to proactively identify and address data-related challenges across project phases, driving data-driven insights and solutions to ensure successful project delivery.

• Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.

• Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.

• Interface with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions).

• Take lead role in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.

• Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

• Provide thought leadership and strategic direction in Data, Product and Technology Solutions.

• Other duties as assigned or requested.

EXPERIENCE

Required

• 5 years of experience in Information Systems and Technology

Preferred

• 10+ years industry experience, progressive experience in analysis and documentation

SKILLS

• Strong Analytical Skills

• Strong Problem-Solving Skills

• Strong Communication Skills

• Report Writing

• SQL

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EDUCATION

Required

• Bachelor’s degree in Business Administration, Business Management, Information Technology, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.   

Substitutions

• None

Preferred

• Years in field in lieu of education

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Six Sigma

• Project Management Professional (PMP)

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Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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