Company :
Highmark Inc.Job Description :
JOB SUMMARY
This job is responsible for the strategic activities related to retention and new sales in terms of profitability and membership. This includes the development and execution of the vision, sales plans, strategic objectives, policies, procedures and distribution channels that support corporate objectives. Provides leadership and direction to the division. The incumbent's main focus is on the acquisition, retention and profitability of local accounts, broker relationships and exploring new distribution channels.
ESSENTIAL RESPONSIBILITIES
- Develop and implement the market sales strategy.
- Ensure that member and profit targets are attained.
- Oversee acquisition of new accounts and retain current accounts.
- Drive acquisition of ancillary business.
- Manage association and broker relationships
- Provide incentives for brokers to sell Highmark products.
- Explore new and alternative distribution channels for products.
- Build the Highmark brand in the market and/or community.
- Maintain appropriate mix of products and services.
- Manage provider relationships and explore new partnerships.
- Ensure local entity compliance with regulatory requirements.
- Report to and consult with local Board of Directors.
- Serve as site leader for market office(s).
- Other duties as assigned or requested.
EDUCATION
Required
- Bachelor's Degree Business Administration/Management or Health Care
Substitutions
- None
Preferred
- Master's Degree in Business Administration
EXPERIENCE
Required
- 10 years of progressively responsible Healthcare experience in Sales or supporting Health Plans
- 7 Years in a management or leadership role
Preferred
- None
LICENSES AND CERTIFICATIONS
Required
- State Producer's Licenses in Accident, Health and Casualty or must be obtained within 90 days of hire
Preferred
- State Producer's License in Life
SKILLS
- Strong financial skills, strong planning skills, multi-year sales experience, multi-site account experience, sales management experience, broad background in sales, knowledge of general insurance principles, an understanding of indemnity and managed care products
- Sales management and operational experience (e.g. claims, membership)
- Technical experience in underwriting, care management, and time tracking
- Sales and financial aptitude, knowledge of customer needs and market trends
- Extensive knowledge of Highmark products including ancillary products
- Demonstrated experience in budget management, resources management, planning skills
- Excellent oral, written and presentation skills as well as conceptual and analytical skills
- The incumbent must take charge of, and accountability for, the planning and development of Regional Accounts strategies while assuring Corporate deadlines and objectives are met
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
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