Job Description :
This position is responsible for managing staff and the core and specialty grief support groups, and the four functions, which support the program: family intake and enrollment, community education/outreach, volunteer recruitment and training functions.
The Highmark Caring Place provides extensive grief and bereavement services through: 1) staff support for parents of grieving children and adolescents; 2) educational programs on grief and child development for bereaved families; 3) peer support for children, adolescents and their families; 4) special programs of support and remembrance; and, 5) clinical referrals.
The Highmark Caring Place provides outreach, training and educational programs as well as consultation on grief for psychiatrists, psychologists, social workers, guidance counselors, principals, superintendents, teachers, physicians, nurses, ministers, funeral directors and other community partners. The Highmark Caring Place has a strong volunteer component. Volunteers are recruited across the various segments of the community to facilitate the support group program and assist in special programs. An extensive training program for volunteers is critical to the success of The Caring Place.
1. Manage site program staff and site overall information systems for Caring Place families, volunteers, and outreach education partners. Using developed processes, implement and evaluate processes for family and volunteer enrollment, communication, group/session formation, tracking, and carrying out specialized grief programming for all Caring Place functions.
2. Manage the planning, implementation and evaluation of the core and specialized grief support and specialty programs of The Caring Place. Provide supervision regarding clinical issues. Manage the convening of Sessions to facilitate smooth operation of evening meetings including: managing the assimilation of families, overseeing the provision of meals, leading preparatory and debriefing sessions with volunteers, directing the general session, supervising volunteer group teams, and overseeing the general logistical operations of the facility
3. Manage site implementation and evaluation of the community outreach and education program off site. Oversee the formation and implementation of outreach plans and goals; Monitor the planning and execution of community education initiatives
4. Coordinate the communication initiatives (media coverage, materials development, inventory) functions with Pittsburgh Communications staff
5. Other duties as assigned or requested.
Education, Licenses/Certifications, and Experience (For Experience requirements please see appropriate role/level guide. If not applicable, list experience requirements below.)
- Master’s Degree in Psychology, Child Development, Social Work or related human services field.
- One to three years’ managing projects.
- Three to five years of experience in teaching and/or public speaking
- Three to five years of experience in therapeutic and group work with children, adults and their families.
- Three to five years of experience in supervising staff
Knowledge, Skills and Abilities (This section describes additional preferred characteristics)
- Excellent communication, writing and public speaking skills, in addition to strong organizational and management skills.
- Experience in child development, group and family systems, and support group models.
- The ability to apply these skills to support grieving children and their families and to communicate these issues to others is required at the level of program director.
- Experience with computers, databases, and word processing.
Does this role supervise/manage other employees?
Is Travel Required?
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