Highmark Health
JOB SUMMARY
This job works under the direction of the Creative Design Manager and Business Partners to assign resources, manage workloads and oversee the internal processes and communications from start to finish. The senior creative project manager will manage project workflow using the organization's project management software. The Senior Creative Project Manager will also help develop, revise, and distribute schedules for high volumes of multi-channel campaigns and deliverables.
Open to a Remote Employee
Employee Referral Payout: Level 1
ESSENTIAL RESPONSIBILITIES
PROJECT MANAGEMENT: Responsible for assigning and routing projects and managing workflow through internal departments, as well as outside contractors. Familiarity with creative (digital, traditional, multi-media) project workflow and ability to develop and manage multiple project plans and timelines according to project scope. Manage the intake of new projects and requests, and assign to appropriate creative team lead. Build schedules for end to end projects, from concept through production and delivery. Manage filing of creative briefs, production briefs and calendars. Maintain day-to-day flow of information on jobs in production for each phase of CS projects for the Creative Team. Reduces unnecessary churn by asking the RIGHT questions upfront to ensure clarity and to prevent errors. Capable of reviewing intake and determining if creative brief is required or information in request is satisfactory, in conjunction with Account Executive/Business Partner. For lower tier requests, ensures all information is defined and collected. Accurately assess job request to appropriately assign work
PROCESS IMPROVEMENTS: Continuously fine tune the project timeline templates. Make proactive recommendations around process improvements.
Recognize and escalate issues/inefficiencies to account executive to hold post-mortems to resolve
ACCURATE DATA AND REPORTING: Run efficiency reports to determine areas of utilization opportunities. Monitor daily input of time and completion of task by designers
LARGE PROJECT IMPLEMENTATION. (ie. Digital Asset management, project management, and self service tools). Develops, maintains and continually evaluates processes at all stages of departmental workflow. Supports the implementation of changes where appropriate
Other duties as assigned or requested.
MINIMUM QUALIFICATIONS
Bachelor's Degree- Advertising, Marketing, Communications or other business related field
5-7 years of project coordination experience in an agency environment
Preferred:
Large-scale campaign experience and product management knowledge/experience
Understanding of creative development process and tools
1-3 years creative project tracking and resource assignment (traffic) experience
Project Management system experience
KNOWLEDGE, SKILLS & ABILITIES
Project management and organizational skills with ability to multi-task and prioritize in a deadline driven environment
Excellent ability to analyze and solve problems
Strong attention to deta
Proficient in MS Office Suite and MS Project
Excellent writing and verbal communication skills
Outgoing personality; ability to effectively interact with team members
Highly motivated and proactivEe attitude
Ability to work additional hours as needed
PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS
(The physical, mental demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential function of their job. Reasonable accommodations will be made when necessary to enable individuals with disabilities to perform the essential duties of the position, to the extent that they do not cause undue hardship.
Position Type:
Office-Based
Office-Based Positions
An employee in this position works in an office environment. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.
Teaches/Trains others regularly – Does Not Apply
Travels regularly from the office to various work sites or from site-to-site – Does Not Apply
Works primarily out-of-the office selling products/services (Sales employees) – Does Not Apply
Physical Work Site Required – No
Most On-The-Road Positions
An employee in this position may work in a home or company office environment but is also frequently driving to and from various locations to perform the work off-site. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.
Non-Office-Based Positions
An employee in this position is frequently required to move throughout the workplace, sit, stand and walk, use hands and fingers to hold objects, tools or controls, possess fine motor skills (e.g., to write and operate a computer or to steer transportation equipment), possess gross motor skills (e.g., to carry items), reach with hands and arms, climb stairs and ladders, balance, stoop, kneel crouch and crawl, communicate effectively, and talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must be able to work in a busy environment where decisions often must be made quickly, must attend work on a regular and reliable basis, must adhere to all workplace policies, and may be called upon to work outside regular business hours. This work occurs in a [example: warehouse, hospital or provider’s office or mailroom].
Lifting: up to 10 pounds – Does Not Apply
Lifting: 10 to 25 pounds – Does Not Apply
Lifting: 25 to 50 pounds – Does Not Apply
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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)
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