Job Description :
The job maintains a safe and secure environment for patients, visitors and staff at AHN hospitals and clinics. The incumbent enforces AHN policies and procedures while patrolling the facilities, grounds and other areas. Responds to all emergency situations throughout assigned AHN facilities and investigates and manages all security incidents and hazards on premises. This will include responding to and resolving disputes, removing unwanted, unauthorized or disruptive individuals from AHN property and executing lawful arrests if necessary. Provides excellent customer service to patients, visitors and staff during all interactions.
- Conduct proactive motor vehicle and foot patrols of AHN property and adjacent areas.
- Respond to all emergency situations throughout AHN hospitals; utilizing de-escalation techniques when required as well as restraining combative or disturbed patients.
- Testify in court and hearings when involved in arrest situations.
- Assist with traffic control when necessary
- Complete reports and incident documentation as required.
- Other duties as assigned.
- Bachelor’s Degree in Criminology
LICENSES AND CERTIFICATIONS
- PA Act 235 Certification
- Act 34 Criminal Background Clearance Certificate
- Act 33 Child Abuse Clearance Certificate
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
- Problem Solving & Decision Making
- Communication Skills
Language (Other than English)
0% – 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Teaches / trains others regularly
Does Not Apply
Travel regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (sales employees)
Physical work site required
Lifting: up to 10 pounds
Lifting: 10 to 25 pounds
Lifting: 25 to 50 pounds
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
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