Community Housing Coordinator

Job ID: J158264
Company: Gateway Health Plan
Location: Remote
Full/Part Time: Full time
Job Type: Day (United States of America)
AHN Facility:
Posted Date: April 29, 2020

JOB DESCRIPTION

Company :

Gateway Health Plan

Job Description :

*This is a work from home for the Erie, PA and Harrisburg, PA areas.*

JOB SUMMARY

This job oversees the housing services and support for Gateway Health members. The incumbent collaborates with federal, state and local affordable housing agencies such as Housing of Urban Development (HUD), subsidized housing, public housing authorities and voucher programs. The incumbent works with individuals and families in finding affordable, accessible housing through one of the above-mentioned agencies. Assists in educating and assisting the case managers regarding affordable, accessible housing services.

ESSENTIAL RESPONSIBILITIES

  • Research, evaluate and analyze demographic and housing data in order to assist in identifying housing options for identified members.
  • Identify barriers and develop strategies for maneuvering through the barriers that exist to find suitable living situations.
  • Act as a liaison for members, Case Managers and housing agencies in assisting individuals and families with finding affordable, accessible housing.
  • Serve as housing subject matter expert in affordable, accessible housing options.
  • Develop a strong partnership and collaborate with community organizations and various federal, state and local government agencies such as (HUD) in identifying and finding affordable housing options for identified members.
  • Provide training and support to Case Management staff to assist in identifying members for transition, and to assist in the transition of members to safe, affordable, accessible, quality housing.
  • Work with team members and management as needed to complete program deliverables.
  • Evaluate and oversee housing initiatives and provide feedback and recommendations as needed.
  • Other duties as assigned and requested.

EDUCATION

Required

  • High School Diploma or GED

Substitutions

  • None

Preferred

  • None

EXPERIENCE

Required

  • 1 – 3 years in Community Outreach or Customer Service
  • 1 – 3 years assisting older adults, the elderly, and persons with disabilities to secure accessible, affordable housing
  • 1 – 3 years working with low income housing providers to develop accessible and affordable housing for older adults, elderly, and persons with disabilities

Preferred

  • Experience in Medicaid & Medicare regulations
  • Experience in Customer Service/Member Services
  • Experience with complaint and grievance processes

LICENSES OR CERTIFICATIONS
 

Required

  • None

Preferred

  • None

SKILLS

  • Ability to establish relationships with necessary housing authorities/agencies
  • Communication, interpersonal, analytical, organizational and negotiating skills to manage timelines and deliverables effectively
  • Knowledge of federal and state housing laws and regulations related to housing programs
  • Knowledge of homeless resources available
  • Ability to speak in public and conduct effective presentations
  • Ability to work independently or in a team, set priorities and meet deadlines on multiple projects
  • Individual is creative and assertive and has the ability to mentor and coach others

Language Requirement (other than English)
None

Travel Required:

50% – 75%

Physical, Mental Demands and Working Conditions

Position Type
Office-Based

Teaches/Trains others regularly
Occasionally

Travel regularly from the office to various work sites or from site-to-site
Frequently

Works primarily out -of-the-office selling products/services (sales employees)
Does Not Apply

Physical work site required
No

Lifting up to 10 pounds
Occasionally

Lifting up to 25 pounds
Rarely

Lifting 25 to 50 pounds
Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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BENEFITS

Total Rewards Program

In addition to competitive pay rates and flexible career growth, we show our employee appreciation through a comprehensive Total Rewards package, including:

  • Medical and prescription drug, dental and vision coverages for your and your eligible dependents
  • Health Saving and Flexible Spending Accounts
  • Life, AD&D and disability insurance
  • Employer-sponsored 401(k) plan
  • Paid time off, including paid holidays
  • Tuition reimbursement
  • Volunteer opportunities
  • Voluntary benefits
  • Employee discounts
Wellness Resources and Programs
Employees have access to the following wellness programs and resources:
  • Work-life resources, such as employee assistance programs and financial counseling services
  • 24/7 telephone access to health and wellness coaching to achieve personal goals
  • Onsite pharmacy services at major campuses
  • Fitness center access for all employees inclusive of showers, lockers, and group exercise classes at major Highmark campuses, Allegheny General Hospital & West Penn Hospital
  • Access to chronic condition management programs when enrolled in the employer-sponsored medical plan
  • 100% coverage for preventive exams, including flu shots
  • Incentive program that rewards employees
  • Secure bicycle parking at major campuses
  • Healthy food options at onsite cafeterias
  • Employee networks to gather in the name of health
  • Onsite seated massage and stress management classes including yoga, mindfulness and meditation

LIVING IN PITTSBURGH

Pittsburgh, PA is home to Highmark Health’s corporate headquarters, as well as the headquarters of many of our businesses and a majority of our career opportunities. When you live and work in Pittsburgh, you’ll experience a wide variety of lifestyle advantages. Take a look around and you’ll quickly see why Pittsburgh is one of America’s most liveable, most affordable, safest and happiest cities. Learn more about this exciting and inviting location:

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