IT Infrastructure Analyst – Network Analyst
Job ID: J154407
Company: HM Health Solutions
Location: Camp Hill,PA,US
Full/Part Time: Full time
Job Type: Day (United States of America)
AHN Facility:
Posted Date: November 25, 2019
JOB DESCRIPTION
Company :
Hm Health Solutions Inc.
Job Description :
GENERAL OVERVIEW:
This position is an important role on our Planned Partnership team, providing voice and data network support for our core businesses. In addition to providing senior level support to the corporate network technology, this senior level staff position will provide mentorship and guidance to co-workers and less experienced staff.
You will be joining a high-functioning team that is energetic, values teamwork, and displays a “yes we can” attitude”.
Takes a lead role and is responsible for the physical delivery and ongoing support of more complex products/services, applications, network systems and overall solutions. Takes a lead role in performing more complex tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Takes a lead role in maintaining software and hardware inventories. Takes a lead role in providing operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Takes a lead role in performing more complex recovery procedures, scheduling and backups, and monitors batch processes. May mentor less experienced team members.
ESSENTIAL RESPONSIBILITIES:
1. Takes a lead role in performing more complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.
2. Takes a lead role in performing more complex analyses and resolution of problems to restore normal IT Infrastructure operational levels.
3. Takes a lead role in completing more complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.
4. Takes a lead role to assure compliance to required standards, procedures, guidelines and processes.
5. Other duties as assigned or requested.
QUALIFICATIONS:
Education, Licenses/Certifications, and Experience
Minimum Qualifications
- High School Diploma or equivalent required
- 3-5 years of experience in Information Technology
Preferred Experience
- 3 – 5 years with experience in multiple network technologies, examples:
- WAN experience – Deploying remote sites, BGP, ordering circuits, SDWAN, QOS, multicast
- Datacenter experience – NEXUS platform or NXOS, ACI experience preferred, MCLAG, VPC, VXLAN
- Campus experience – Switching platforms, STP, ISE or other NAC, wireless deployments
- Core Routing – ASR9K or IOS-XR, VPLS, OTV or some form of Layer 2 extensions, MPLS configuration
- Management tools: SIEM experience, load testing, packet aggregator, capacity management & reporting
- Experience with APIs and basic programming skills for automation/NetOPS, Cisco DevNet, Python, REST/JSON
Preferred Certification
- Cisco Certification – CCNA/CCNP certifications
WORK ENVIRONMENT
Physical Demands
This job requires the ability to work as a team member. Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends.
Employee referral level: 2
Note: Job duties and responsibilities support separation of duties across multiple users
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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
BENEFITS
Total Rewards Program
In addition to competitive pay rates and flexible career growth, we show our employee appreciation through a comprehensive Total Rewards package, including:
- Medical and prescription drug, dental and vision coverages, including family and domestic partners
- Health Saving and Flexible Spending Accounts
- Life, AD&D and disability insurance
- Retirement benefits
- Paid time off, including paid holidays and a volunteer day
- Tuition reimbursement
- Volunteer opportunities
- Work/life programs, including Employee Assistance Plans
Wellness Resources and Programs
Employees have access to the following wellness programs and resources:
- Onsite employee health center with same-day sick appointments, physical therapy and pharmacy services at major campuses
- 24/7 telephone access to health and wellness coaching to achieve personal goals
- Fitness center access for all employees inclusive of showers, lockers, and group exercise classes at major campuses
- 100% coverage for preventive exams, including onsite flu shots
- Incentive program that rewards employees with reduced health insurance premiums
- Onsite chef-led cooking classes and tastings at major campuses
- Departmental physical activity challenges to build camaraderie and reward employees
- Sit-to-stand workstations, as well as personal ergonomic desk consultations
- Onsite seated massage and stress management classes, including yoga and meditation at major campuses
- Work-life resources, such as employee discounts and financial counseling services
- Secure bicycle parking at major campuses
- Environmentally healthy workplace, including energy-efficient buildings and eco-friendly product use
Employee Benefits and Wellness
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LIVING IN PITTSBURGH
Pittsburgh, PA is home to Highmark Health’s corporate headquarters, as well as the headquarters of many of our businesses and a majority of our career opportunities. When you live and work in Pittsburgh, you’ll experience a wide variety of lifestyle advantages. Take a look around and you’ll quickly see why Pittsburgh is one of America’s most liveable, most affordable, safest and happiest cities. Learn more about this exciting and inviting location:
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