Senior Workforce Planning Analyst-1

Job ID: J153066
Company: Highmark Inc
Location: Pittsburgh,PA,US
Full/Part Time: Full time
Job Type:
AHN Facility:
Posted Date: May 22, 2020

JOB DESCRIPTION

Company :

Highmark Inc

Job Description :

JOB SUMMARY

This job understands and supports the business information needs of the company and its stakeholders in making human capital decisions and in managing employees. The incumbent works with senior staff, business leaders, and support partners on workforce analytics and planning projects; determines what data is useful to the stakeholders – gathering and analyzing that data; and participates in development and maintenance of such materials as staffing models, metrics, reports, presentations, and dashboards. Takes part in staffing governance routines which pull together all facets of staff demand and supply, focusing both on cost optimization as well as employee acquisition/engagement/retention; and which include participation from all business and support stakeholders. The incumbent collaborates with technology partners regarding the use of systems, programs, software and other tools associated with workforce planning and analytics.

ESSENTIAL RESPONSIBILITIES

  • Prepare and analyze data related to the workforce in order to support staffing decisions. Understand the Company’s strategic and operating plans, cost targets, and workforce utilization requirements. Serve as a subject matter expert on workforce planning methodologies and associated tools/reports; makes recommendations for workforce-related decisions.
  • Recommend, develop, and implement metrics and other measurements for workforce productivity, ROI, HR program effectiveness, etc. to improve business results. Participate in regular forums and interactions to educate and hold business leaders and support partners accountable for timely workforce-related decisions and actions.
  • Participate in data gathering, needs assessments, staff modeling, cost-of-workforce assessments, and survey processes to provide business intelligence that produces actionable insights. Directly supports senior workforce planning and workforce management staff, and supports business leaders in a matrixed format. Establish close partnerships and works within service level agreements with not just business leaders but also internal partners critical to staffing: including Finance, HR, Learning and Development, and Onboarding.
  • Support design and implementation of new management tools which optimize workforce planning and management (for example: workforce analytics and planning systems; Tableau dashboards, Skills Inventory systems, and similar reports and tools). Make recommendations regarding technology and other tools to improvement workforce planning and workforce management.
  • Support design and implementation of KPI’s that serve as catalysts for change by helping leaders and managers make data-driven decisions about their workforce (e.g., turnover, span of control, headcount demographics, staffing efficiencies, engagement measures, risk-of-leaving for high performers, effectiveness of hiring processes).
  • Develop and deliver presentations to partners and business leaders regarding workforce dynamics and metrics that impact business outcomes (e.g., improve the effectiveness of customer-facing staff, identify specific competencies that drive better business results, reduce turnover in key positions, attract and retain a diverse workforce).
  • Participate in ad-hoc projects per the direction of Leadership and the Workforce Consultant adding in properly addressing the needs of the organization.
  • Other duties as assigned.

EDUCATION

Required

  • Bachelor’s Degree in Business Administration/Management, Human Resources Management, Statistics, Industrial Engineering or related degree

Substitutions

  • None

Preferred

  • None

EXPERIENCE

Required

  • 5 – 7 years of Business Intelligence experience
  • 5 -7 years of Data Analytics experience

Preferred

  • 5 – 7 years of Capacity Planning or Staffing Models experience

LICENSES or CERTIFICATIONS

Required

  • None

Preferred

  • None

SKILLS

  • Statistical Analysis and Measurement
  • Statistical Sampling Methodology
  • Data Gathering and Analysis
  • HR Policies, Standards and Procedures
  • Human Resources Consulting
  • Influence and Persuasion
  • Collaborative Problem Solving
  • General Computer Skills
  • Written & Oral Presentation Skills

Language Requirement (other than English)

None

Travel Required

None

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Frequently

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

BENEFITS

Total Rewards Program

In addition to competitive pay rates and flexible career growth, we show our employee appreciation through a comprehensive Total Rewards package, including:

  • Medical and prescription drug, dental and vision coverages for your and your eligible dependents
  • Health Saving and Flexible Spending Accounts
  • Life, AD&D and disability insurance
  • Employer-sponsored 401(k) plan
  • Paid time off, including paid holidays
  • Tuition reimbursement
  • Volunteer opportunities
  • Voluntary benefits
  • Employee discounts
Wellness Resources and Programs
Employees have access to the following wellness programs and resources:
  • Work-life resources, such as employee assistance programs and financial counseling services
  • 24/7 telephone access to health and wellness coaching to achieve personal goals
  • Onsite pharmacy services at major campuses
  • Fitness center access for all employees inclusive of showers, lockers, and group exercise classes at major Highmark campuses, Allegheny General Hospital & West Penn Hospital
  • Access to chronic condition management programs when enrolled in the employer-sponsored medical plan
  • 100% coverage for preventive exams, including flu shots
  • Incentive program that rewards employees
  • Secure bicycle parking at major campuses
  • Healthy food options at onsite cafeterias
  • Employee networks to gather in the name of health
  • Onsite seated massage and stress management classes including yoga, mindfulness and meditation

LIVING IN PITTSBURGH

Pittsburgh, PA is home to Highmark Health’s corporate headquarters, as well as the headquarters of many of our businesses and a majority of our career opportunities. When you live and work in Pittsburgh, you’ll experience a wide variety of lifestyle advantages. Take a look around and you’ll quickly see why Pittsburgh is one of America’s most liveable, most affordable, safest and happiest cities. Learn more about this exciting and inviting location:

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