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Associate Infrastructure Analyst(Audio/Visual)


  • Company Engen Logo Small
  • Pittsburgh, PA - West Penn Hospital
  • IS/IT
  • Full time
  • Day (United States of America)

Company :


Job Description : 


This person would mainly be focused on providing audio-visual support for meetings, assisting with video conference connections to Teams meetings (and other platforms as well), and taking photos (both professional headshot photos and live event photography).Those tasks would be completed primarily at West Penn and Forbes hospitals, but would also require travel to other AHN and non-AHN sites.


  • Assists in performing less complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.
  • Assists in performing less complex analysis and resolve problems to restore normal IT Infrastructure operational levels.
  • Assists in the completion of less complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. 
  • Assures compliance to required standards, procedures, guidelines and processes.
  • Other duties as assigned or requested.



  • High School Diploma or equivalent
  • 0-1 year experience in Information Technology


  • Experience in some of the following highly desired: Audio-visual integration, Digital signage, media production (audio, photography, and video), video live streaming, event a/v support and video conferencing endpoint and backend management

Travel Requirement:

0% - 25%

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( )

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