Process Owner

GENERAL OVERVIEW:  

This job partners will closely with IT analysts and clinical informatics to design, execute, manage, and improve one or a combination of process/product portfolios.  The Incumbent will help develop technical plans/scope/tasks as well as manage customer/provider engagement related to specific service lines and/or processes. The Incumbent is responsible for interfacing with advisory/executive decision-makers, and other critical IT processes.  The position will ensure efficient and effective internal/external clinical provider services and may require on-site support.

ESSENTIAL RESPONSIBILITIES:

• Plans, coordinates, monitors the development, implementation and evaluation of assigned portfolio of projects associated with clinical systems or other e-Health initiatives and ensures the necessary analytics or KPI needs are incorporated. (40%)
• Strategize the future vision focus for their specific specialties and service lines in alignment with the Epic product roadmaps. (25%)
• Collaborates with the Enterprise Epic IT team leads and Clinical Informatics leads on projects, system set-up, and project roadmaps for their specialties. (25%)
• Participates in service line and multi-disciplinary governance bodies and steers the training and change management that is delivered by the local hospital and clinic informatics staff. (5%)
• Collaborate with leadership on third party solutions prior to procurement. (5%)
• Additional duties as assigned. 

 
QUALIFICATIONS:  

Required 

• Bachelor's in computer science, Engineering, Information Management, Business Administration, Marketing, Healthcare Discipline  OR 4 years of relevant experience in lieu of degree.
• 1 - 3 years of Product or Process Ownership, Strategic Consulting in Product Development & Management, Project/Program Management
   

Preferred 

•  Master's in Computer Science, Engineering, Information Management, Business Administration, Marketing, Healthcare Discipline.
• 0 - 1 year of Epic Consulting or certified in Epic applications

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.  
 
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.  

 
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.   
 
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.