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Pharmacy Patient Program Specialist - Specialty Pharmacy

Allegheny Health Network

  • Company AHN
  • Wexford, PA - Allegheny Clinic
  • Social Services
  • Full time
  • Day (United States of America)

Company :

Allegheny Health Network

Job Description : 


This job will assist with the identification and coordination of grant and manufacturer medication assistance programs for patients of AHN Specialty Pharmacy.  The incumbent will also be responsible for processing and tracking medication prior authorization requests. The Patient Assistance Program Coordinator will be the first point of contact after referral for patients prescribed a new specialty medication by their AHN clinic.  The goal of this position is to maximize patient access to specialty medications by removing cost barriers which could slow or stop indicated therapy.  The incumbent will coordinate with prescribing office, patient and AHN Specialty pharmacy to ensure receipt of medication. The incumbent will be responsible to document all correspondence with parties involved in the patient’s EPIC chart.  Will also assist in the prescription refill process and will assist the pharmacy staff in the collection of any copay's required at the time of fill.  


  • Serve as patient and/or family advocate to access community and national resources (PACE, manufacturer free drug programs, grant applications). (30%)
  • Process/request authorizations/ re-authorizations when required. Supply appropriate documentation. (20%)
  • Assist with community outreach to establish and sustain working relationships within the network (physicians, office staff, social services, financial counselors etc). (15%)
  • On-going communication with patient to verify medication adherence and prompt identification of new barriers. (10%)
  • Ensure accreditation standards/objectives are being followed. (10%)
  • Work with health care team to reduce re-admissions and coordination of care between facilities. (10%)
  • Participation in pharmacy workflow. (5%)
  • Other duties as assigned.



  • Master's Degree in Social Work (Employees my be grandfathered)
  • Social Work Experience in a Healthcare Related Setting


  • 1 years of Previous Pharmacy Technician Experience
  • LSW or LCSW eligibility preferred depending upon requirements.facility

  • Excellent Communication Skills

  • Strong Computer Skills

  • Team Focused

  • Maintains Accurate Records, Data Collection Regarding Performance Measures

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( )

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