Company :
United Concordia DentalJob Description :
JOB SUMMARY
This job supports the Director of Business Planning and Performance with a range of strategic activities essential to the organization's business outcomes and change management activities. The incumbent assists in compiling content for business strategy planning, employee engagement activates, governance and scorecards, and team communications. Will work closely with the director and senior leaders within the function and across the organization to assist in execution of strategy and communication plans and performance monitoring.
ESSENTIAL RESPONSIBILITIES
- Strategic Planning: Assist in planning and organization of team strategic initiatives. Support key processes that improve overall organizational efficiency and effectiveness including governance and communication needs. Work with departmental leadership and matrix partners to mitigate risks and execute actionable plans to realize outcomes.
- Employee Engagement: Support development and release of communications from the team to support ways of working, team culture, and matrix partnership needs. Support monthly and quarterly planning meetings and coordinate change management practices to support all levels of leadership and employees are informed of changes and able to maintain excellent operational results.
- Business Performance Monitoring: compile team budgets for regular review, develop and execute team communication strategy, maintain team documentation and operational support needs. Maintain executive-level communications dashboard leveraging ROI metrics and other key performance indicators.
- Special projects: Own and lead special projects related to current or future business priorities. This could include, but is not limited to, researching new and innovative technologies, vendors, products, etc. and determining the alignment to the strategic plan and business impact.
- Other duties as assigned or requested.
EDUCATION
Required
- Bachelor's degree in Business Administration, Public Health, Communications, Strategic Development, Project Management, or related field
Substitutions
- 6 years of related and progressive experience in lieu of Bachelor's degree
Preferred
- Master's degree in Business Administration, Public Health, Communications, Strategic Development, Project Management, or related field
EXPERIENCE
Required
- 5 years in Strategic Process Development
To include
- 3 years in Healthcare/Health Insurance
- 3 years of presenting and communicating with large audiences
Preferred
- None
LICENSES or CERTIFICATIONS
Required
- None
Preferred
- None
SKILLS
- Oral and written communication skills
- Creative problem solving and critical thinking
- Business & project planning and organizational skills
- Analytical and logical reasoning/thinking
- Project Management
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
WFA - Work From Anywhere
100% Remote
Required:
** Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position must be a US citizen, and must also pass a background check **
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Referral Level 2:
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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