Company :
Highmark Inc.Job Description :
JOB SUMMARY
This job performs clerical support in accordance with standard procedures. These will include, but are not limited to copying, preparing and distributing mail, inventory, data entry, filing, faxing and retrieving documents, indexing and scanning/imaging documents. May also include, performing calculations, compiling, and maintaining records, posting, and verifying information, and resolving questions and problems that arise. Will also be responsible for answering questions and solving problems and discrepancies that may arise. In this role you may communicate with a variety of internal and external customers. Incumbent is expected to meet quality and production standard established by management. Online processing system(s) may be used to perform one or more these clerical functions.
ESSENTIAL RESPONSIBILITIES
This position displays effective communication skills while performing the following functions:
-
Interacting with internal/external customers.
-
Prepare, sort, and distribute mail, inventory, and reports.
-
Enter data/statistics into database or reports.
-
Monitor, track, and review inventory.
-
Additional clerical duties may include but are not limited to: photocopying and responding to incoming phone calls including transferring caller to the appropriate department.
-
Other duties as assigned or requested.
EDUCATION
Required
-
High School Diploma/GED
Substitutions
-
None
Preferred
-
None
EXPERIENCE
Required
-
years of experience
Preferred
-
None
LICENSES or CERTIFICATIONS
Required
-
None
Preferred
-
None
SKILLS
-
Customer Service
-
Attention to detail
-
Familiarly with database programs
Language (Other than English):
-
None
Travel Requirement:
-
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
-
Office-based
Teaches / trains others regularly
-
Occasionally
Travel regularly from the office to various work sites or from site-to-site
-
Rarely
Works primarily out-of-the office selling products/services (sales employees)
-
Never
Physical work site required
-
Yes
Lifting: up to 10 pounds
-
Constantly
Lifting: 10 to 25 pounds
-
Regularly
Lifting: 25 to 50 pounds
-
Occasionally
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
