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J187767

Director, Market Underwriting (Western & Northeastern NY)

Highmark Inc.

Company :

Highmark Inc.

Job Description : 

JOB SUMMARY

This job  manages market underwriters within Western & Northeastern NY, serving as the leadership face to sales and customers, guiding the delivery of insights and recommendations to sales in order to aid customer acquisition/retention while maintaining performance goals. The incumbent is responsible for all levels of books of business and monitors quality and response time to sales requests, develops skills and performance of team, oversees strategy of region. This job may handle progressively more complex and multiple  books of business.  Will contribute and oversee the execution of the underwriting market strategy.
 

ESSENTIAL RESPONSIBILITIES

  • Perform management responsibilities to include, but are not limited to, involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
  • Plan, organize, staff and direct and control the day to day operations of the department, develop and implement policies and programs as necessary, may have budgetary responsibility.
  • Accountable for all levels of books if businesses. Works with Underwriting and Sales leadership to develop and continually refresh region-level book management strategy. Coordinates with regional Sales leadership to anticipate upcoming client needs.
  • Provide guidance, deeper insights and communication assistance for critical and sensitive clients.  
  • Understand Underwriting and the Health Plan's strategic goals and competitive position and drives portfolio results towards these ends.
  • Develop and maintain positive customer relationships with key stakeholders.
  • Contribute to the development of strategy and oversees execution. Proactively manage and drive resolution to risks and issues as they arise.
  • Deliver routine and ad-hoc presentations to Underwriting and health plan leadership.
  • Other duties as assigned or requested.

EDUCATION

Required

  • Bachelor's Degree in Science, Mathematics, Technology or related Field

Substitutions

  • 6 years of related underwriting experience in lieu of Bachelor degree

Preferred

  • None

EXPERIENCE

Required

  • 7 years of Health Care Underwriting OR risk management OR actuary work OR applying advanced mathematics

to include

  • 5 years of external client interaction or comparable external interactions

to include

  • 5 years leadership experience

Preferred

  • 7 years of External Client interaction
  • 5 years of applying Advance Mathematics OR in an Actuarial OR  Risk Management role

LICENSES or CERTIFICATIONS

Required

  • None

Preferred

  • None

SKILLS

  • Deep understanding of  Highmark Health Plan products, services and risk assessment techniques
  • Experience with customer relationship management
  • Consultative and partnership-driven mindset
  • Strong oral and written communication 
  • Strong analytical background
  • Focus on team skill development

Language (Other than English):

None

Travel Requirement:

25% - 50%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Occasionally

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice


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