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J186955

Manager Product & Technology Solutions

HM Health Solutions

  • Company Innovative Technology Based Solutions
  • Home, PA
  • IS/IT
  • Full time

Company :

HM Health Solutions

Job Description : 

JOB SUMMARY

This job is responsible for supporting of one or more aspects of the application product life cycle, including but not limited to product strategy, planning/road mapping, market competitive positioning, articulating the customer value proposition, budgetary management, design, development, delivery, and support. Includes partnering with business stakeholders, collaborating with peers, leading cross functional teams, and managing vendors. Regularly engages with Planning and Design, Architecture, Platform Operations, Product Development and Management, Product Maintenance, Consulting Services, Infrastructure, and Marketing teams to enhance product offering and delivery. Strong focus on software development and operational excellence using Agile and Lean practices to create market differentiated solutions. Ensures outcomes are compliant, high quality, available, reliable, effective, and secure.

ESSENTIAL RESPONSIBILITIES

  • Collaborate with the product owners to develop a delivery roadmap.
  • Manage delivery to the roadmap (financial, schedule, resource planning and risk/issue management) in a matrixed environment
  • Performs management responsibilities to include but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
  • Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority.
  • Provides management leadership for one or more aspects of the application product life cycle (Planning and Design, Architecture, Product Development and Management, Product Maintenance, Platform Operations) to ensure operational excellence and continuous improvement of processes.
  • Contributes thought leadership and industry expertise to strategic planning and execution for current and future products.
  • Actively engages and builds relationships with delivery and maintenance teams to align strategy, leverage resources, and maximize value.
  • Ensures the implementation and adherence of government regulations, mandates, corrective action plans, and process improvement initiatives
  • Manages budget, seeks opportunity for profitable grow.
  • Other duties as assigned or requested.

EDUCATION


Required

  • Bachelor's Degree in Business Administration, Management Information Science, or related field

Substitutions

  • None

Preferred

  • None

EXPERIENCE


Required

  • 10 years in technology services
  • 5 years of managing teams, leading workstreams, and/or project work
  • 3 years of experience in delivering large transformational programs in a matrixed organization

Preferred

  • 5 years of multiplatform support
  • 3 years with Lean techniques and SAFe Agile development
  • 3 years in Healthcare or Insurance industry

LICENSES or CERTIFICATIONS


Required

  • None

Preferred

  • Project Management Professional (PMP)
  • SAFe Agile

SKILLS

  • Outstanding customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development         
  • Excellent written and spoken communications skills
  • Strong leadership and interpersonal skills
  • Analytical and problem solving skills
  • Deep technology product life-cycle knowledge
  • Self-motivated and ability to work in a highly matrixed organization.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice


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