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Associate User Experience & Design Analyst

Highmark Health

  • Company Hignmark Health
  • Home, PA
  • Communications
  • Full time
  • Day (United States of America)

Company :

Highmark Health

Job Description : 


This job will optimize wireframes for existing websites and support framework projects. The incumbent will also assist in the creation of prototypes, concept sketches, interaction designs and user flows using key tools such as Adobe XD. As an associate UX designer, this role will work closely with User Interface (UI) strategy to maintain and execute the digital design system. 


  • Supports UI Strategy in applying the governance and maintenance of the digital design system.

  • Design wireframes that can readily apply UI patterns to spaces where strategy is already defined.

  • Support the layout compositions of desktop, tablet, and mobile interfaces, as well as support the exploration of adaptive changes.

  • Assist prototyping efforts to help assemble testable objects for service design and research.

  • Work with developers and designers to build user-friendly designs.

  • Participate in design process and contribute to human-centered design activities. 

  • Support User Acceptance Training (UAT) reviews to evaluate the efficacy of existing websites and identify improvement opportunities.

  • Participate in usability test building and synthesis.

  • Other duties as assigned or requested.



  • Bachelor's Degree in Human Centered Design, Experience Design, Graphic/Communication Design, Psychology, Computer Sciences or related field 


  • 6 years of related and progressive experience in lieu of Bachelor's degree


  • Master's Degree in Human Centered Design or User Experience Design 



  • 1 year of relevant work history 


  • 1 year with a Digital Agency

  • 1 year in the Healthcare industry



  • None


  • LUMA certification


  • Knowledge of design techniques, tools, layout principles, and aesthetic design concepts related to creative design of drawings, wireframes, prototypes, and user-centered artifacts

  • Proficiency of design software, including adobe photoshop, illustrator, indesign, XD, sketch, axure, creative cloud, confluence, jira, realtimeboard

  • A strong understanding of web and mobile UI standards, usability, and practical experience in design and development of user interfaces for web and mobile applications

  • Proven graphic design skills, including strength in typography and information/interaction design 

  • Ability to work independently and in a collaborative team environment

  • Excellent interpersonal, presentation, communication and note-taking skills, for all levels of corporation

  • Some experience of user research and usability testing would be a bonus

Language (Other than English):


Travel Requirement:

0% - 25%


Position Type

Hybrid / Remote

Teaches / trains others regularly


Travel regularly from the office to various work sites or from site-to-site


Works primarily out-of-the office selling products/services (sales employees)


Physical work site required


Lifting: up to 10 pounds


Lifting: 10 to 25 pounds


Lifting: 25 to 50 pounds


Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity ( )

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For accommodation requests, please contact HR Services Online at

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