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Supervisor Robotic Process Automation Solution Architect

Highmark Health

  • Company Hignmark Health
  • Home, PA
  • IS/IT
  • Full time
  • Day (United States of America)

Company :

Highmark Health

Job Description : 


This job is responsible for Robotic Process Automation (RPA) platform and project delivery oversight from a technology, solution, and architecture perspective. Manages hardware/software provisioning and access support. Supervise and mentor the activities of the onshore and offshore team members.


  • Perform management responsibilities to include but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
  • Establish and maintain software delivery standards. Responsible for facilitating RPA governance model to ensure consistency across the organization.
  • Facilitate release planning and deployment, decision making and hand-off to business and/or managed services teams. Own and manage the switch over of the automation from Development to Production, maintaining alignment across. automation initiatives.
  • Coordinate setup of IT infrastructure and provisioning of application and bot account access. Should be able to perform feasibility assessment and technical optimization.
  • Directly assist with development of a solutions architecture including strategic roadmaps, product upgrades, current market trends and project portfolios.
  • Oversee testing results around hardware / software performance. Coordinate performance testing approach with development and infrastructure teams.
  • Other duties as assigned or requested.



  • Bachelor's Degree in Computer & Information Science, Business Administration, Business Management, or related field


  • Master's Degree in Computer & Information Science, Business Administration, Business Management, or related field



  • 5 years with Software Development Lifecycle (SDLC) or IT Architecture
  • Blue Prism RPA platform experience including but not limited to:
    • Hands on development using Studio and testing in debug mode + control room
    • Creation and maintenance of development guidelines and best practices
    • Setting up Production Support guidelines/artifacts and performing support (including infrastructure support) operations
    • Performing Solution Designs and code reviews
    • Maintenance of Object Libraries and ensuring reusability
    • Analysis and introduction of new capabilities


  • 1 year in a Lead or Management role
  • 1 year of Agile application development, Agile project management, Requirements gathering & management, Application security and Solution architecture



  • None


  • Blue Prism Accreditation


  • Robotic Process Automation
  • Robotic Desktop Automation
  • Solution Architecture
  • Process Optimization
  • Requirements Gathering
  • Requirements Management
  • Agile Methodology
  • Verbal and Written Communication/Presentation Skills
  • Analytical Skills
  • Decision Making

Language (Other than English):


Travel Requirement:

0% - 25%


Teaches / trains others regularly


Travel regularly from the office to various work sites or from site-to-site

Does not apply

Works primarily out-of-the office selling products/services (sales employees)


Physical work site required


Lifting: up to 10 pounds


Lifting: 10 to 25 pounds


Lifting: 25 to 50 pounds


Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity ( )

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