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J175487

Large Scale PMO Leader

Highmark Health

  • Company Hignmark Health
  • Pittsburgh, PA
  • IT_Consulting
  • Full time
  • Day (United States of America)

Company :

Highmark Health

Job Description : 

JOB SUMMARY

In this director level role you will have accountability for a team of cross-functional Project Managers responsible for the implementation of a dynamic, cloud-based dynamic analytic platform known as The Living Health Platform. The incumbent will have responsibility to understand the scope of work occurring in several complex value streams and interface with the project managers and owners  to ensure that there is proper coordination and organization of delivery. They will also be responsible for managing escalations and risks associated with projects related

Highmark Health is on a mission to fix health care and solve for challenges that plague our communities. Challenges like how to make people healthier, how to get people personally engaged in their health, and how to make health care more affordable. We want to transform care by rethinking and realigning how it's always been done. We want to build something different and unique. Not solutions of the past, but solutions and partnerships that differentiate us from others. What are we going to do to fix these challenges? Our answer is creating a better model which we call Living Health. By 2025, our Living Health model will transform health care by changing the relationship between people and their clinicians. In our model, we combine technology, our deep understanding of customer behavior and clinical best practices, and our ability to see the journey of a customer and their clinician to improve the situation. Living Health is powered by our Living Health Dynamic Platform which is the data, analytics and artificial intelligence needed to create a better digital experience for the people we serve. Be part of the this historic endeavor. If you are a dynamic leader looking to change Heathcare, this role is for you. The Large Scale PMO Leader will be accountable for a team of cross-functional Project Managers responsible for the implementation of a dynamic, cloud-based dynamic analytic platform of The Living Health Platform. The incumbent will have responsibility to understand the scope of work occurring in several complex value streams and interface with the project managers and owners to ensure that there is proper coordination and organization of delivery. They will also be responsible for managing escalations, risks, conflict resolution, vendor management related to the Living Health Platform. The Director will work closely with an external partner to ensure complete synchronicity of efforts and successful implementation

to the Living Health Platform.  The Director will work closely with an external partner to ensure complete synchronicity of efforts and successful implementation. 

ESSENTIAL RESPONSIBILITIES

  • Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
  • Develop and lead PMO governance, coordination and management of project management processes and functions within a matrixed organization. Responsible for all executive reviews and updates (e.g., executive level materials). 
  • Initiation of projects -  Create formal methodologies and define key project, performance and resource allocation metrics. Provides primary intake point for work assignment in the value stream. Ensures that the balance of workload and assignment is correct across the team.    
  • Responsible for all project management processes and tools. Continuously assess PMO based on key metrics to achieve goals. Communicate and ensure best practices and project management tools & processes are applied to address unique situations. Reviews identified risks across the projects and provides input and direction regarding potential remediation. Resolves resource issues for projects through coordination with product managers and owners.
  • Lead PMO delivery and approvals for multiple concurrent project managers, tracking completion of action items, resolving issues, mitigating risk while monitoring financial performance of projects.  Engages in the go to green plan for all red projects. Supports the resolution of any escalated issue for the project. Understand budget and resource utilization across the delivery domains. Escalate any issues regarding project profitability and review action plans with product owners. Ensure that change controls are being executed for projects.
  • Provide business, portfolio and project reporting and analysis to executive steering committee. Actively engage in all Red projects to resolve open issues. Be prepared to accept and manage escalations for projects in their domains. Have regular meetings with the stakeholders for critical projects. Ensure that any issues for project  are properly escalated to senior leadership as appropriate. 
  • Other duties as assigned or requested.

EDUCATION

Required

  • Bachelor's Degree in Information Systems, Computer Science or related field 

Substitutions

  • None

Preferred

  • None

EXPERIENCE

Required

  • 10 years of project delivery  
  • 10 years with client relationships 

To Include

  • 7 years with Jira, Confluence and other project management tools
  • 5 years of project experience with Big Data and Analytics or Cloud Networking 
  • 5 years of working cross--functionally in a highly integrated team composed of both technical and non-technical members 

Preferred

  • 5 years in a supervisory or management role

LICENSES or CERTIFICATIONS

Required

  • None

Preferred

  • PMP - Project Management Professional 
  • CSM - Scrum Master 
  • PMI Agile Certified Practitioner 

SKILLS

  • Project Management (Agile) 
  • Financial Planning and Management 
  • Strong Communication skills 
  • Problem Management and Resolution 
  • Working in a Matrixed Organization 
  • Client expectations management 

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Referral Level Payout 3

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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