Company :
enGenJob Description :
GENERAL OVERVIEW:
Assists in the physical delivery and ongoing support of less complex products/services, applications, network systems and overall solutions. Assists in performing less complex tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Assists in maintaining software and hardware inventories. Assists in providing less complex operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Assists in performing recovery procedures , scheduling and backups, and monitors batch processes.
ESSENTIAL RESPONSIBILITIES:
- Assists in performing less complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.
- Assists in performing less complex analysis and resolve problems to restore normal IT Infrastructure operational levels.
- Assists in the completion of less complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.
- Assures compliance to required standards, procedures, guidelines and processes.
- Other duties as assigned or requested.
QUALIFICATIONS:
Minimum
- Hgh School Diploma or equivalent
- 0-1 year experience in Information Technology
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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